How to recognise email scams


Do you think you’d know if an email was a scam? When you're busy at work, sometimes the last thing on your mind is checking if an email is a scam. At the same time, it helps keep your business' money and data secure.

In this lesson, you can safely look at a scam email and test what you might do.


  • How to spot a scam email
  • What to look out for
  • How to report

Read time:

3 mins

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If you think you've been scammed

The first thing to do is report it to Action Fraud on 0300 123 2040 or online at . If you're in Scotland, you can contact Police Scotland on 101.

Once you've done that, you should try to take steps to stop further damage. If the scam affects your bank account, you should contact your bank. If you think someone has one of your passwords, take action to change your passwords.


Bank of Scotland Academy is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this module are just examples of what's available. Bank of Scotland does not endorse the services they provide. The information in this module was last updated on 8th December 2023.