Introduction to 'How to recognise scam calls'
Do you think you can recognise a fraudster if they call? Fraudsters try different ways to trick you on a scam call. They could copy a genuine number, or pretend to be your bank.
In this lesson, you’ll hear a scam call. You’ll be able to safely try out different actions you might take in this situation. Then, if you get a scam call, you'll know what to do.
Remember:
- Your bank will never ask you for banking details or to move money.
- If you get a call like this, hang up and call your bank on a number you trust.
- Make sure everyone in your business knows what to do.
If you think you've been scammed
The first thing to do is report it to Action Fraud on 0300 123 2040 or online at http://www.actionfraud.police.uk . If you're in Scotland, you can contact Police Scotland on 101.
Once you've done that, you should try to take steps to stop further damage. If the scam affects your bank account, you should contact your bank. If you think someone has one of your passwords, take action to change your passwords.
Want to learn more?
There are many more lessons to help you protect your business.
Bank of Scotland Academy is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this module are just examples of what's available. Bank of Scotland does not endorse the services they provide. The information in this module was last updated on 8th December 2023.