Stay safe while paying for goods and services
What would you do if someone sends you a bill by email for goods or services? Would you just pay, or do you know the steps you should take to make sure the payment is genuine?
In this video, you'll hear Kate's experience of getting a scam email. Kate believed the email was from her builder who was asking for payment for her new kitchen. If she'd have paid the bill without taking time to check the payment details were genuine, she may have lost her money. Watch to learn how to stay safe while paying bills.
Bank of Scotland Academy is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this module are just examples of what's available. Bank of Scotland does not endorse the services they provide. The information in this module was last updated on 20th October 2022.