Stay safe while paying for goods and services


What would you do if someone sends you a bill by email for goods or services? Would you just pay, or do you know the steps you should take to make sure the payment is genuine?

In this video, you'll hear Kate's experience of getting a scam email. Kate believed the email was from her builder who was asking for payment for her new kitchen. If she'd have paid the bill without taking time to check the payment details were genuine, she may have lost her money. Watch to learn how to stay safe while paying bills.


  • Learn how to spot scam emails
  • Understand how to check if an email is genuine

Read time:

3 mins


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