Resources for in-person sessions: Banking Online
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Banking Online
Banking Online will help learners get comfortable with setting up internet banking and safely managing their bank account online.
This session pack includes key resources you need to run an engaging in person session, including a presentation, learner workbook, and a detailed trainer guide.
Disclaimer - please note, these resources have been designed and created for face-to-face delivery in a printed format, and we do not recommend delivering the material in a digital setting. We are working to fix this issue and improve the accessibility of the documents. We will refresh the materials when this has been completed. If you require any further support, please contact us at theacademy@bankofscotland.co.uk
Other resources
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Find below workbooks provided in a number of different languages, just select the one that is relevant.
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Please give us feedback on how you found the session using our online survey. Alternatively, complete the PDF form (PDF, 107KB) and send your response to our email at theacademy@bankofscotland.co.uk and we will take this into consideration for future resources.
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Use this PDF survey (PDF, 92.8KB) to collect feedback from the participants of the session. Send your response to our email and we will take this into consideration for future resources.